Complaints Handling

If you would like to make a complaint to, please email

We strive to uphold the greatest levels of service and communication in the industry, so should the unlikely event occur that you need to lodge a complaint against, our service, any of our staff, or our general industry conduct, please make use of the above address.

Once a complaint email is lodged, we will ensure that you're responded to within 7 days.

For .au further complaints and policies please also see the auDA website.